Privacy Statement

Euro-Clear Ltd. is committed to protecting your privacy and developing technology that gives you the most powerful and safe business experience. This Data Privacy Statement (“Privacy Statement”) governs all instances in which our company receives your Personal Data as a Data Controller for the purposes described in this Privacy Statement.

This Privacy Statement explains what information we gather from you, how we may use such information, your choices concerning how we may use such information and the security measures we take to protect such information. We have designed this Privacy Statement so that you can only read the specific information that applies to you.

Data Subject Rights Request

The General Data Protection Regulation (GDPR) 2016 provides you, the Data Subject, with the right to access the data/information we hold about you, or to authorise someone to act on your behalf regarding your data. Please complete this form if you wish to access your data, or you want someone else to do so on your behalf. You will also need to provide proof of your identity. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity. 

The right to access information/data notes that you can:
  • Ask what information/data we are holding about you
  • Ask for modifying the held information/data about you if it is incorrect
  • Ask for restricting the use of or removing information/data we hold about you, provided that there are no legal reasons for us to process/retain the data/information.
  • Ask to have our company give the personal data you provided to us in a structured, commonly used and machine-readable format, and transfer that data to another data controller. 
Proof of identity: We require proof of your identity before we can disclose personal data. Proof of your identity should include a copy of a document such as your birth certificate, passport, driving license. The documents should include your name, date of birth and current address. If you have changed your name, please supply relevant documents evidencing the change. If you are not the Data Subject, but you are acting on his/her behalf, in addition to the Data Subject proof of identity, please provide evidence of your authority to make the request on behalf of the Data Subject.
 

The request form, if filled electronically, should be saved with your last name and the date (smith_20180402) and attached to an email and sent to the following address: dataprivacy@euro-clear.eu, or it can be sent via normal post as per the contact section on www.euro-clear.eu or to:
 
Euro-Clear Ltd.
Kossuth Lajos street, 65/A
9071 Gönyű (HU)
Hungary
 
If you have any questions or concerns, please contact our company at dataprivacy@euro-clear.eu, or via telephone number at +36 96 544 240.

What information do we collect and process?

As part our business operational requirements we may collect or process various information that you voluntarily provide to us, including personal contact details, and information related to your purchases, employment or demographic as well as information that we have received about you from third parties. In particular, we may collect the following information:
  • Personal contact details including names,  business addresses, telephone numbers, or e-mail addresses such as when you provide them to us during online registration or when doing business with us or providing services to us; some websites allow you to establish a user name and password to set up an account or subscribe to our newsletters.
     
  • Purchase-related information including data regarding purchases you make via our Sales Teams or ERP systems, payment card or bank detail information and shipping details.
We may collect information from other sources, including contact lists and demographic information from third parties and other sources. This data may be combined with other information that we collect and use for the business purposes described in this Privacy Statement.

All of this information is collected directly from you, as well as through third parties that you have authorized to provide such personal information, and where permitted by local law, through publicly available sources, including without limitation, social media.

We also collect certain types of information automatically:

Your Internet Protocol (IP) address or device identifier, your device’s operating system, browser type, websites visited before or after you visit our website, pages viewed and activities at our website, as well as your interaction with advertisements.
Third-party service and advertising partners may also collect information automatically.

Why do we collect and how do we use your information?

We may use your information only for a purpose for which you provided the information to us.

If you or the company you represent are a Customer or a Vendor - We may use the information to  (i) fulfill a contractual obligation such as providing or receiving products or services to or from you,  (ii) because you have provided consent, or (iii) for other legitimate business interests explained as follows:
  • To engage with you and explore business opportunities;
  • To communicate and respond to your questions and comments about features, products and services you may be interested in;
  • To register and facilitate contests and promotions as well as features, products and services in line with your chosen marketing preferences;
  • To provide you with personalized content, information, and to send you brochures, coupons, samples, offers, newsletter and other information on our products or our group of companies; We may ask you to indicate if you would like further information or updates from us or our website and only if requested, you will receive follow-up communications from us. We may also ask if you would like to receive information about other products available from members of our group of companies. After opting in to receiving communications from Euro-Clear, should you change your mind we also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us;
  • To provide you with other offers, including catalogues, available to you through the mail. We may also use lists we have received from third parties or public sources to send you this information. You may “opt-out” of receiving offline communications from any of our companies at any time.
  • To improve our websites, features, products and services;
  • To improve efficiency and effectiveness of service to our customers.
If you or the company you represent, are a Website Visitor - We may use your information after you have provided consent, to administer promotions (sweepstakes, contests and offers); to communicate with you; to deliver advertising; to improve our websites, products and services; and for other legitimate business interests explained as follows:
  • To enter you in contests and/or promotions to notify you of results and to register you for certain features, products and services in line with your chosen marketing preferences.
  • To communicate with you, to respond to your questions or comments.
  • To provide you with personalized content, information, and to send you brochures, coupons, samples, offers and other information on our products or our group of companies. We ask visitors providing e-mail addresses to indicate if they would like further information or updates from us or our website and only those who request it will receive follow-up communications from us. We may also ask if you would like to receive information about other products. After opting in to receiving communications from Euro-Clear, should you change your mind we also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us.
  • To deliver to you relevant advertising;
  • We may purchase and use opt-in e-mail lists to contact potential customers who we believe may be interested in our products. We will honour opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for individuals who have expressed a desire to receive offers and information by e-mail. We also may use demographic and preference information to allow advertising related to our products and services to be targeted to the users for whom they are most pertinent. This is designed so that users will see advertising that is most likely to interest them, and advertisers can display their ads to people who are most likely to be receptive.
  • To provide you with other offers, including catalogues, available to you through the mail. We may also use lists we have received from third parties or public sources to send you this information. You may “opt-out” of receiving offline communications from our company at any time.
  • To improve our websites, features, products and services.
  • We use Cookie technology to collect additional information about visitors to our website.
How do we safeguard your information?

We have implemented organizational, physical and technical safeguards designed to protect your information. We protect personal data under our control by implementing security practices and measures in order to prevent misuse, unauthorized access, disclosure or alteration of the information. We limit access to personal information to those who have a need for such information. No security measures can be 100% secure, however, we recommend that you take additional measures to protect yourself and your information, for example,  by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and applications you have downloaded to ensure you have enabled the latest security features on your devices.

How long do we store and retain your information?

We retain and store your personal information only for as long as is necessary for the purposes set out in this Privacy Statement. We retain and use your information to the extent necessary to comply with our legal obligations (e.g. tax laws), resolve a legal dispute, pursue a legal right and/or enforce contracts and agreements, to pursue our legitmate business interest and/or in accordance with your consent. Any data that we collect is being retained in accordance with our local regulations.

Where is your information stored, processed or transferred?

Personal information collected on our websites and through our services, or received by Euro-Clear Ltd from you or third parties in connection with Euro-Clear Ltd's business, may be stored and processed in EU/Hungary.

The servers and databases in which information may be stored may be located outside the country from which you accessed this website, other sites or services, and in a country that does not have the same privacy laws as your country of residence. The personal information you provide us may be transmitted abroad, but we will collect, process and use personal information only in accordance with this Privacy Statement. Any and all providers of services to us which maintain those servers and databases are bound by a contract that ensures your data is being managed in accordance with this Privacy Statement, that the provider acts only on Euro-Clear Ltd’s instructions and implements all technical and organizational measures to ensure that your personal data remains secure at all times.

What should you do if you have questions, wish to access, update or delete information, or wish to opt-out of receiving future communications?

We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to Euro-Clear Ltd. The General Data Protection Regulations (GDPR) 2016 provides you with the right to access the data we hold about you or to authorise someone to act on your behalf. You can ask what data we are holding about you, ask us to modify or correct data that is incorrect, ask for restricting the use of or removing the data we hold, provided that there are no legal reasons for us to process and/or retain the data.  For data processed by automated  means,  you can request to have it provided in a structured, commonly used and machine-readable format to be transferred to another data controller. Your request will be processed within 30 calendar days upon receipt of a fully completed form and proof of identity. Request should be made by completing the Data Subject Rights Request Form and submitting it by email to:
Address: Euro-Clear Ltd.
Kossuth Lajos street 65/A.
Gönyű, 9071
Hungary
Tel: +36 96 544 240
Email: dataprivacy@euro-clear.eu
You can also send your questions via normal post or as per the contact section on www.euro-clear.eu.

Reasonable access to your personal data will be provided at no cost to you. If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide a written explanation as to why access has been denied.

If you would like to access, update, change, delete, transfer, restrict or object to the processing of the information we have about you in our database (subject to any applicable legal exceptions), opt-out of receiving further communications from us, or have questions about our Privacy Statement, please contact our colleagues at dataprivacy@euro-clear.eu.

Where our processing of your information is based on your consent, you may have the right to withdraw your consent by contacting us by e-mail at dataprivacy@euro-clear.eu. Note that your withdrawal of consent will not affect the lawfulness of our processing of your information based on your consent provided prior to your withdrawal. Where appropriate, you may also have the right to lodge a complaint with your local data protection authority. We are intent on resolving any issues relating to our handling of your information, and you may contact us at any time regarding any questions or concerns.

Where can you file a complaint regarding this Privacy Statement?

You have the right to file a complaint concerning our processing of your personal data. We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your personal information. You can contact our colleagues if you have a concern or questions regarding this Privacy Statement at the following email address: dataprivacy@euro-clear.eu.