{"id":13198,"date":"2024-02-15T11:54:41","date_gmt":"2024-02-15T10:54:41","guid":{"rendered":"https:\/\/www.euro-clear.eu\/euro-clear-complaint-handling\/"},"modified":"2024-04-17T14:21:19","modified_gmt":"2024-04-17T12:21:19","slug":"euro-clear-complaint-handling","status":"publish","type":"page","link":"https:\/\/www.euro-clear.eu\/en\/euro-clear-complaint-handling\/","title":{"rendered":"Euro-Clear Complaint handling"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13198\" class=\"elementor elementor-13198 elementor-12945\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-772cbd0 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"772cbd0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4bb6fcc\" data-id=\"4bb6fcc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-545420d elementor-widget elementor-widget-heading\" data-id=\"545420d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Euro-Clear Complaint handling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cebfc4b elementor-widget elementor-widget-heading\" data-id=\"cebfc4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Select the reason of complaint:<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac22787 elementor-tabs-alignment-center elementor-tabs-view-horizontal elementor-widget elementor-widget-tabs\" data-id=\"ac22787\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"m-tabs\" data-widget_type=\"tabs.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1801\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1801\" aria-expanded=\"false\">Technical Complaint Form<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-1802\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1802\" aria-expanded=\"false\">Complaints about delivery<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-1801\" aria-expanded=\"false\">Technical Complaint Form<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1801\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1801\" tabindex=\"0\" hidden=\"false\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13204-p13198-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13204\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/euro-clear-complaint-handling\/#wpcf7-f13204-p13198-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13204\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13204-p13198-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"13198\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Customer name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bejelento_neve\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"bejelento_neve\" \/><\/span> <\/label>\n<\/p>\n<p><label> Complaint ID<br \/>\n<span class=\"wpcf7-form-control-wrap bejelentes_kod\"><input type=\"text\" name=\"bejelentes_kod\" id=\"unique_code_c7998240-6c9c-4eea-bb6c-2334117bff97\" class=\"wpcf7-form-control unique-code-field\" value=\"\" readonly data-endpoint=\"https:\/\/www.euro-clear.eu\/en\/wp-json\/cf7-unique-code\/v1\/generate\" autocomplete=\"off\" \/><\/span> <\/label>\n<\/p>\n<p><label> Billing address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"szamlazasi_cime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"szamlazasi_cime\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefonszama\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefonszama\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"e-mail_cime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"e-mail_cime\" \/><\/span> <\/label>\n<\/p>\n<div class=\"col-2\">\n\t<p><label> Date of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vasarlas_datuma\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"vasarlas_datuma\" \/><\/span> <\/label><br \/>\n<label> Invoice number:*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bizonylat_szama\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"bizonylat_szama\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> Product serial number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"termek\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter the serial number from the product barcode label. E.g. MN30HF\/P&amp;P-0001\" value=\"\" type=\"text\" name=\"termek\" \/><\/span> <\/label>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.euro-clear.eu\/wp-content\/uploads\/2024\/02\/termek-gyari-szam.jpg\" \/>\n<\/p>\n<h7>I have a 50 micron (\u00b5m) mechanical pre-filter:\n<\/h7>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"eloszuro\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"eloszuro\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"eloszuro\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h7>I have ordered from Euro-Clear Ltd. webshop:\n<\/h7>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"webshop\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"webshop\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"webshop\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h7>I no longer have the invoice, my device is no longer under warranty:\n<\/h7>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nincs-szamla\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"nincs-szamla\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"nincs-szamla\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<h7>I noticed the malfunction immediately after the device was commissioned:\n<\/h7>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"hibas\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"hibas\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"hibas\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label> Commissioning location (postcode, town, street, house number)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"beuzemeles_helye\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"beuzemeles_helye\" \/><\/span> <\/label>\n<\/p>\n<p><label>Commissioning date<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"beuzemeles_idopontja\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"beuzemeles_idopontja\" \/><\/span> <\/label>\n<\/p>\n<p><label> Exact fault description<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hiba_leirasa\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"hiba_leirasa\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Attach a copy from the invoice, for devices under warranty (maximum file size: 3MB\/image, PDF):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"szamlakep_csatolasa\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,application\/pdf\" aria-invalid=\"false\" type=\"file\" name=\"szamlakep_csatolasa\" \/><\/span> <\/label>\n<\/p>\n<p><label> Attach filled warranty card (except for Plug&#038;Play) (maximum file size: 3MB\/image):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"jotallasi_jegy\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"jotallasi_jegy\" \/><\/span> <\/label>\n<\/p>\n<div>\n\t<p>Pictures\/videos of equipment malfunctions (maximum file size: 3MB\/image):*\n\t<\/p>\n\t<p>(For water softeners, pictures are needed of the Assembly block\/by-pass; the connections; pre-filter, and the water meter cable connection).<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_01\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"image\/*,video\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"kep_01\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_02\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,video\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_02\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_03\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,video\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_03\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_04\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,video\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_04\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_05\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"image\/*,video\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_05\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><label> Signature<br \/>\n<div class=\"dscf7_signature\">\n\t\t\t<div class=\"dscf7_signature_inner\">\n\t\t\t\t<canvas id=\"digital_signature-pad_alairas-muszaki\" name=\"alairas-muszaki\" class=\"digital_signature-pad\" color=\"#000000\" backcolor=\"#efefef\" width=\"300\" height=\"200\"><\/canvas>\n\t\t\t\t<input class=\"clearButton\" type=\"button\" value=\"+\">\n\t\t\t<\/div>\n\t\t\t<span class=\"wpcf7-form-control-wrap alairas-muszaki\">\n\t\t\t\t<input class=\"wpcf7-form-control wpcf7-signature wpcf7-validates-as-requiredwpcf7-validates-as-signaturedscf7-signature\" value=\"\" type=\"hidden\" name=\"alairas-muszaki\"\/>\n\t\t\t\t<input type=\"hidden\" name=\"alairas-muszaki-attachment\" class=\"wpcf7_input_alairas-muszaki_attachment\"\/>\n\t\t\t\t<input type=\"hidden\" name=\"alairas-muszaki-inline\" class=\"wpcf7_input_alairas-muszaki_inline\"\/>\n\t\t\t<\/span>\n\t\t<\/div><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"gdpr\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and agree to the <a href=\"https:\/\/www.euro-clear.eu\/wp-content\/uploads\/2023\/03\/EC_adatkezelesi_tajekoztato_2023.pdf\">Privacy Policy<\/a><\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"marketing\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"marketing\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I consent to the collection and use of my personal information for marketing purposes<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"garancialis-szabalyzat\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"garancialis-szabalyzat\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept the warranty regulations of Euro-Clear Ltd. If the fault is not of a warranty nature, I acknowledge and pay the repair and departure fees to the specialist service recommended by Euro-Clear Ltd.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-1802\" aria-expanded=\"false\">Complaints about delivery<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1802\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1802\" tabindex=\"0\" hidden=\"hidden\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f13197-p13198-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"13197\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/euro-clear-complaint-handling\/#wpcf7-f13197-p13198-o2\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"13197\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f13197-p13198-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"13198\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Customer name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bejelento_neve\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"bejelento_neve\" \/><\/span> <\/label>\n<\/p>\n<p><label> Complaint ID<br \/>\n<span class=\"wpcf7-form-control-wrap bejelentes_kod\"><input type=\"text\" name=\"bejelentes_kod\" id=\"unique_code_e7c5f43e-f27e-4a07-ab06-a931a6790c25\" class=\"wpcf7-form-control unique-code-field\" value=\"\" readonly data-endpoint=\"https:\/\/www.euro-clear.eu\/en\/wp-json\/cf7-unique-code\/v1\/generate\" autocomplete=\"off\" \/><\/span> <\/label>\n<\/p>\n<p><label> Billing address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"szamlazasi_cime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"szamlazasi_cime\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefonszama\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefonszama\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail address<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"e-mail_cime\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"e-mail_cime\" \/><\/span> <\/label>\n<\/p>\n<div class=\"col-2\">\n\t<p><label> Date of purchase<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"vasarlas_datuma\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"vasarlas_datuma\" \/><\/span> <\/label><br \/>\n<label> Invoice receipt number:*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"bizonylat_szama\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"bizonylat_szama\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<p><label> Attach invoice (maximum file size: 3MB\/image):*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"szamlakep_csatolasa\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"image\/*,application\/pdf\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"szamlakep_csatolasa\" \/><\/span> <\/label>\n<\/p>\n<p><label> Attach complaint record (maximum file size: 3MB\/image):*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"jegyzokonyv\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"jegyzokonyv\" \/><\/span> <\/label>\n<\/p>\n<div>\n\t<p>Pictures of products damaged in transit or with incomplete packaging (maximum file size: 3MB\/image):*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_01\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\"audio\/*,video\/*,image\/*\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"kep_01\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_02\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_02\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_03\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_03\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_04\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_04\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"kep_05\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"kep_05\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><label> Exact fault description<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hiba_leirasa\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"hiba_leirasa\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label> Signature<br \/>\n<div class=\"dscf7_signature\">\n\t\t\t<div class=\"dscf7_signature_inner\">\n\t\t\t\t<canvas id=\"digital_signature-pad_alairas\" name=\"alairas\" class=\"digital_signature-pad\" color=\"#000000\" backcolor=\"#efefef\" width=\"300\" height=\"200\"><\/canvas>\n\t\t\t\t<input class=\"clearButton\" type=\"button\" value=\"+\">\n\t\t\t<\/div>\n\t\t\t<span class=\"wpcf7-form-control-wrap alairas\">\n\t\t\t\t<input class=\"wpcf7-form-control wpcf7-signature wpcf7-validates-as-requiredwpcf7-validates-as-signaturedscf7-signature\" value=\"\" type=\"hidden\" name=\"alairas\"\/>\n\t\t\t\t<input type=\"hidden\" name=\"alairas-attachment\" class=\"wpcf7_input_alairas_attachment\"\/>\n\t\t\t\t<input type=\"hidden\" name=\"alairas-inline\" class=\"wpcf7_input_alairas_inline\"\/>\n\t\t\t<\/span>\n\t\t<\/div><\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"gdpr\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"gdpr\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and agree to the <a href=\"https:\/\/www.euro-clear.eu\/wp-content\/uploads\/2023\/03\/EC_adatkezelesi_tajekoztato_2023.pdf\">Privacy Policy<\/a><\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"marketing\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"marketing\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I consent to the collection and use of my personal information for marketing purposes<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"garancialis-szabalyzat\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"garancialis-szabalyzat\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept the warranty regulations of Euro-Clear Ltd. If the fault is not of a warranty nature, I acknowledge and pay the repair and departure fees to the specialist service recommended by Euro-Clear Ltd.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Select the reason of complaint: Technical Complaint Form Complaints about delivery Technical Complaint Form Bejelent\u00e9si k\u00f3d Bejelent\u0151 neve* Be\u00fczemel\u00e9s helye* (ir\u00e1ny\u00edt\u00f3sz\u00e1m, telep\u00fcl\u00e9s, utca, h\u00e1zsz\u00e1m) Telefonsz\u00e1ma* E-mail c\u00edme* Rendelkezem m\u00e9g k\u00e9sz\u00fcl\u00e9kem j\u00f3tt\u00e1l\u00e1s\u00e1val, sz\u00e1ml\u00e1t tudok csatolni: IgenNem V\u00e1s\u00e1rl\u00e1s d\u00e1tuma Be\u00fczemel\u00e9s id\u0151pontja Term\u00e9k gy\u00e1ri sz\u00e1ma 50 mikronos (\u00b5m) mechanikai el\u0151sz\u0171r\u0151vel rendelkezem: IgenNem Az Euro-Clear Kft. web\u00e1ruh\u00e1z\u00e1ban rendeltem: IgenNem [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13198","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/pages\/13198","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/comments?post=13198"}],"version-history":[{"count":4,"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/pages\/13198\/revisions"}],"predecessor-version":[{"id":13332,"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/pages\/13198\/revisions\/13332"}],"wp:attachment":[{"href":"https:\/\/www.euro-clear.eu\/en\/wp-json\/wp\/v2\/media?parent=13198"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}