Customer name
Complaint ID
Billing address
Phone number
E-mail address
Date of purchase Invoice number:*
Product serial number*
YesNo
Commissioning location (postcode, town, street, house number)
Commissioning date
Exact fault description
Attach a copy from the invoice, for devices under warranty (maximum file size: 3MB/image, PDF):
Attach filled warranty card (except for Plug&Play) (maximum file size: 3MB/image):
Pictures/videos of equipment malfunctions (maximum file size: 3MB/image):*
(For water softeners, pictures are needed of the Assembly block/by-pass; the connections; pre-filter, and the water meter cable connection).
Signature
I have read and agree to the Privacy Policy I consent to the collection and use of my personal information for marketing purposes I accept the warranty regulations of Euro-Clear Ltd. If the fault is not of a warranty nature, I acknowledge and pay the repair and departure fees to the specialist service recommended by Euro-Clear Ltd.
Date of purchase Invoice receipt number:*
Attach invoice (maximum file size: 3MB/image):*
Attach complaint record (maximum file size: 3MB/image):*
Pictures of products damaged in transit or with incomplete packaging (maximum file size: 3MB/image):*
Most INGYENESEN igényelheti vízkeménység-mérő teszterünket és megtudhatja, kemény-e a víz háztartásában!